Sprint, Apple said to be cooking up iPhone 4S 3G speed fix

Apple's iPhone 4S on Sprint.

(Credit:
Josh Miller/CNET)

Sprint and Apple are said to be working on a possible software fix for slower-than-expected wireless networking speeds affecting some users of Apple's latest iPhone.

The issue has been the topic of a now 60-page support discussion thread on Sprint's site that began the day the phone was launched. There, users have been complaining of slow 3G speeds and posting photos of speed tests, including ones showing differing handsets to suggest the problem is limited to Apple's recently launched iPhone 4S hardware.

The Next Web today points to an alleged internal memo making the rounds to Sprint representatives saying that both Sprint and Apple are both aware of, and working on, a fix, suggesting the problem could be software-related.

A Sprint spokeswoman sent the following statement to CNET, saying it's currently the only response that is accurate and approved for Sprint associates to provide (emphasis mine):

Overall, iPhone performance on the Sprint network is consistent with our expectations and the rest of our high-end portfolio. Sprint also did bench-marking of Sprint's iPhone against competitor's iPhones ... [Read more]

Posted in: